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Grievance Redressal Channels

In alignment with regulatory transparency mandates, investors may access official dispute resolution channels for any grievances relating to distributed products. For mutual fund distribution matters managed by Debasis Sil, complaints can be lodged via the official SEBI SCORES portal or escalated through AMFI review panels. Insurance distribution queries are governed under standard IRDAI consumer redressal frameworks. For initial tier-1 support and platform tracking inquiries, contact our desk directly at support@privyq.com.

Governance

Privacy & Data Routing Framework

Terms of Multi-Asset Distribution

Grievance Redressal Channels

Private Desks

THE CENTURION DESK

Bespoke multi-asset tracking and core allocations for portfolios targeting a ₹100 Crore generational scale.

THE SOVEREIGN DESK

Advanced alternative vehicles, AIF frameworks, cross-border routing, and GIFT City tax-neutral pipelines.

The Wealth Protection Shields

Comprehensive life, health, and capital preservation risk mitigation architectures via LIC, Star Health, and Care Insurance.

Contact & Coordinates

Operations & Support Desk: support@privyq.com

Registered Office: GD 317, Sector 3, Salt Lake City, Kolkata 700106, West Bengal, India.

Standard Desk Hours: 09:30 – 17:30 IST | Global Client Time-Zone Coordination.

Platform Identity: privyq.com is a proprietary digital storefront owned and operated entirely by Debasis Sil. All asset distribution activities and execution desks are conducted under the individual professional licenses of Debasis Sil.

Infrastructure network: NJ India Technology (NJ Wealth), Centricity WealthTech, LIC, Star Health, and Care Health Insurance. Both private desks may route across this network, subject to applicable product eligibility, registrations, and partner arrangements.

Credentials & Disclosures: Mutual Funds: Debasis Sil | AMFI-Registered Mutual Fund Distributor | ARN Code: 57220. AMFI-registered Mutual Fund Distributor. Life Insurance: Authorized Individual Agent, Life Insurance Corporation of India (LIC) | Agency Code: 20745412. Health Insurance: Registered Corporate POSP Intermediary for Star Health & Allied Insurance Co. Ltd. (Code: BA0000137746). All Care Health Insurance selections are securely executed and processed under the independent, registered regulatory agency of Sabita Sil (Care Agent Code: 20663178).

Disclaimer: Mutual Fund investments are subject to market risks. Read all scheme-related documents carefully before investing. Insurance policies are subject to corporate underwriting and baseline terms. PrivyQ does not charge direct advisory fees, nor do we provide discretionary independent investment advisory services.